Shipping & Policies

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I don't accept returns, exchanges, or cancellations

But please contact me if you have any problems with your order.

Frequently Asked Questions

Sizing details

My wreaths are big and full. Measuring 28" x 28" x 10" unless of course they have attachment's such as elf legs and hat, bunny ears, etc.. Convo me for exact measurements on those.

Custom and personalized orders

Viv's Custom Wreaths is happy to take custom order requests. Custom work will begin once payment has been received. If you do not find what you are looking for, convo me with details of what you would like and I would be happy to create it for you.

Care instructions

If you display your wreaths outdoors protect your wreath from direct sunlight, moisture, wind and other outdoor elements. An eave or a covered porch is preferred.

Custom and personalized orders

If you would like to send one of my designs as a gift, I would be happy to include a personalized card from you to recipient (at no additional charge). In the "Message to Seller" section at checkout just leave information on what you would like the card to say.

How do you Ship your Wreaths?

I use a sturdy corrugated box for shipping. Each Wreath is fit into the box to ensure the best way possible it will not move around during shipment.

Returns on Wreaths?

All sales are final

Update

Awarded “Etsy Star Seller” 2022! For timely messaging, smooth shipping, and high five star reviews! I’m filled with gratitude and greatly appreciate all of my customers!🏆

Custom and personalized orders

My wreaths were featured in Southern Woman Magazine!🏆